Zero‑friction calm for busy clinics
Three‑minute, bilingual (EN/ES) micro‑practices for waiting rooms, check‑in lines, and post‑visit overwhelm—free, low‑tech friendly, and kind. Web chat is live today. No EHR integration yet; pilots will focus on QR‑based access and de‑identified engagement summaries.
How it fits your flow
- Waiting room QR: scan → pick EN/ES → 1–3 minute practice.
- Check‑in handoff: staff can suggest a “30‑second reset” while patients wait.
- Post‑visit: give a small card or text a link for at‑home use.
- No accounts, no app store, works on any smartphone.
Built from lived constraints in Yakima; designed to scale to underserved communities everywhere.
What it is / What it’s not
- Is: brief, supportive practices (breath, grounding, kindness), bilingual, free.
- Is not: diagnosis, therapy, emergency service, or a medical device.
- Today: web chat + audio micro‑practices; roadmap: WhatsApp/SMS/kiosk.
CalmaLink is a solo, grassroots project by a 4th‑year medical student; no formal partnerships yet.
Pilot kit (lightweight)
Privacy & Safety posture
- No accounts; patients can use it anonymously.
- We discourage entering names, phone numbers, or other identifiers.
- In crisis, we direct to 911/988 (U.S.).
- We publish only de‑identified engagement summaries for learning.
Full details are on our Privacy & Terms page.
FAQ
Cost?
Free for community pilots.
Languages?
English and Spanish at parity; more languages can be explored with partners.
EHR integration?
Not today. Pilots focus on QR access and engagement. Future: message‑only integrations if clinically appropriate.
Contact & next steps
Email grai@pnwu.edu to discuss a small feasibility pilot.
APA App Evaluation Model — Self‑Assessment (v0.1)
1) Access & Background
- Platform: Web (desktop/mobile). No account required. Free to use.
- Intended users: Adults seeking mindfulness & stress‑reduction skills (EN/ES).
- Data use summary: Chat inputs are processed to generate responses; see Privacy & Consumer Health Data (WA) for details.
2) Privacy & Security
- Collection: Chat inputs; minimal usage telemetry (aggregate).
- Storage: Minimal transient logs; retention described in Privacy.
- Vendors: OpenAI API for language generation (API data not used to train OpenAI models; transient logs per provider).
- Controls: HTTPS/TLS; modern security headers; periodic Mozilla Observatory / SSL Labs checks.
- Selling/sharing: We do not sell consumer health data.
3) Clinical Foundation
- Brief mindfulness & behavioral activation principles drawn from published literature.
- Prospective evaluation planned with standardized well‑being scales (e.g., PHQ‑4/WHO‑5) in QI contexts.
- Not a replacement for therapy or medical care; crisis routing to 988 provided.
4) Usability
- Mobile‑friendly layout; short, plain‑language prompts; English & Spanish toggles.
- Accessibility: aiming for WCAG 2.2 AA (see Accessibility Statement).
5) Data Integration
- No EHR connection today; EHR‑agnostic exports when applicable (CSV now; standards‑based options in development).